Wednesday, November 19, 2008

Seven Surefire ways to Communicate!

  1. Demonstrate enthusiasm - everytime “Inspiring leaders have an abundance of passion for what they do. You cannot inspire unless you’re inspired yourself. Period. Passion is something I can’t teach. You either have passion for your message or you don’t. Once you discover your passion, make sure it’s apparent to everyone within your professional circle.”
  2. Tell clearly a compelling course of action. “Inspiring leaders craft and deliver a specific, consistent, and memorable vision. A goal such as "we intend to double our sales by this time next year," is not inspiring. Neither is a long, convoluted mission statement destined to be tucked away and forgotten in a desk somewhere. A vision is a short (usually 10 words or less), vivid description of what the world will look like if your product or service succeeds.”
  3. Make sure people understand the benefit. “Always remember, it’s not about you, it’s about them. In my first class at Northwestern’s Medill School of Journalism, I was taught to answer the question, "Why should my readers care?" That’s the same thing you need to ask yourself constantly throughout a presentation, meeting, pitch, or any situation where persuasion takes place. Your listeners are asking themselves, what’s in this for me? Answer it. Don’t make them guess.”
  4. Give more examples till people understand. “Inspiring leaders tell memorable stories. Few business leaders appreciate the power of stories to connect with their audiences… No amount of data can replace that story… Stories connect with people on an emotional level. Tell more of them.”
  5. Make sure people ask more questions. “Inspiring leaders bring employees, customers, and colleagues into the process of building the company or service. This is especially important when trying to motivate young people. The command and control way of managing is over. Instead, today’s managers solicit input, listen for feedback, and actively incorporate what they hear. Employees want more than a paycheck. They want to know that their work is adding up to something meaningful.”
  6. Always believe it would work. “Inspiring leaders speak of a better future… Extraordinary leaders throughout history have been more optimistic than the average person. Winston Churchill exuded hope and confidence in the darkest days of World War II. Colin Powell said that optimism was the secret behind Ronald Reagan’s charisma. Powell also said that optimism is a force multiplier, meaning it has a ripple effect throughout an organization. Speak in positive, optimistic language. Be a beacon of hope.”
  7. Thanks and Good Wishes for people helps. “Inspiring leaders praise people and invest in them emotionally. Richard Branson has said that when you praise people they flourish; criticize them and they shrivel up. Praise is the easiest way to connect with people. When people receive genuine praise, their doubt diminishes and their spirits soar. Encourage people and they’ll walk through walls for you.”

Thursday, November 6, 2008

Baggage and some points on Project Activities

All project activities don't have baggage and no challenges that you may face in your project.... :-)) Here are some really stupid, incomprehensible and unintelligent suggestions!
  • Managing change in project, scope-creeping and changes that are not handled in a systematic fashion. Hah...
  • Non-constructive work environments, racial abuse included (like Indians getting abused in USA, but still they work 'coz Money dude!)
  • Not getting right balance between when to make decisions stupidly and simply make the decision yourself, by each guy in team! Duh!
  • Get good metrics fudged for project success which is an all roudn effort!
  • Getting BAD customer requirements, balancing cost of project expectation, poor quality and time. This usually centers on the client requirements communicated but the usual issue is what he has not communicated.
  • Poor motivation of the team, is a problem but when it becomes an issue, projects may miss their deadlines and you are out of business.
  • Communication issues – Email, Talk, Documents and Heresay(!)
  • Indecent behaviour with team members, with lots of smirks around owing to hygiene, food habits (cut that Garlic dude!) etc.
  • :-)) Dont ask, if you dont succeed. Start a company called Enron!

21 ways to assure quality in everything you do (50th Post!)

Doing everything with quality increases your chances for success, enhances your reputation and saves you time in the long run. People typically equate quality with skill, but quality is a by product of time, thoughts and systems.

Here are 21 ways to assure quality in everything you do. See where you can apply a couple of these rules to your life. In a few weeks, review the impact.


* Review Everything
Review everything you touch before you hand it off. Proof read your documents one last time, double check that package to make sure everything is included, triple check your bullet points on your presentation.

* Review Help: Enlist a 2nd set of eyes
Even after you look things over, you may miss some glaring mistakes because you are used to your work. Having someone else look it over will give you a new perspective on your work and may even lead to new, better solutions.

* Review Other's Contributions
Don't take it for granted that others can do the job well or even that they know what they're doing. Trust but verify. Remember the saying, "Don't expect what you don't inspect."

* Review your mistakes
Sometimes you make mistakes. Learn from them and move on.

* Review Accomplishments
A lot can be learned from your past accomplishments. Take the the time to go over your past work and look objectively at what you did well and didn't do so well. There are many lessons to learn.


* Control Your Task List- Don't Drop Anything
Keep track of your commitments. If you don't know what you need to do, you can't do it well.

* Control Your Commitments: Just Say No
With a heavy workload, it may be hard to get everything done right. This may mean saying no to new projects.

* Control Your Understanding
Find out deadlines and requirements. Ask questions. Make sure you know what's expected. If you don't know what you're shooting for you can't succeed.

* Control Expectations
Provide feedback at the beginning of a project of what you will be delivering. Set the scope of the project early so there aren't any misunderstandings.

* Control Yourself
Don't try to do everything yourself at one time. Break projects apart and succeed through layering one success on top of another. This will enable you provide progress and ensure you are on the right track.


* Learn From Others
The people around you may be doing some tasks better than you. How are they doing it? Look at colleagues, bosses and definitely don't neglect learning from subordinates.

* Learn Through Research
Look at industry groups, books and blogs- all may have some good tips on helping you do better.

* Learn Through Education
Are there ways to enhance your skills? Take an extra course? How can you learn more?

* Relearn
If you frequently do a task but it isn't consistently perfect, take some time to analyze the steps you should be doing. Start the process from scratch. Consciously do one step at a time making sure you're doing it right.


* Commit to Quality
Decide that with anything you do, you'll do it the right way. Just committing to quality will cause you to reconsider sending out a half-baked project and increase your quality.

* Brainstorm
Think of ways you can do it better. Think of ways to put systems around your tasks.

* Envision Success
Ask yourself "What would perfect execution look like for this task?" Now go do it.

* Be Proud of Your Quality
If you take pride in your quality, you won't release non-quality items.

* Solve the Problem, Not the Request
Sometimes a "simple" request is not so simple. Find out what the requester really wants, then give it to him.

* Think big picture
Don't just solve the problem by applying a quick fix. See how it fits in the big picture and determine if you san solve a big problem with just a little more effort.

* Don't Wait for Deadlines
It's inevitable that people rush to finish a task at the deadline. This only leads to more problems. The solution is simple- start early and plan your schedule so that you finish early. Which leads to:

* Exceed expectations
You've understood the expectations and you've set expectations- now do your best to exceed them. Everyone loves good surprises!

You're not going to be able to implement this in one day but refer to this list often to ensure you're always thinking of quality. With good quality, work doesn't need to be reworked and problems are minimized.You can remember these using the mnemonic Review-TLC (TLC= Think, Learn, Control).